Welcome to
Norris Family Grocers
With access to over 2000 Co-op products, alongside all your branded favourites, and of course including many Local products, we can offer you an extensive range of over 5000 products across Fresh Fruit & Veg, In-store Baked Bread & Cakes, Chilled Foods, Frozen Foods and Groceries.
We have many promotions available that change every 3 weeks which just adds to the value we can offer you when you shop Locally (We hope to have a selection of these visible on here soon)


Coronavirus COVID-19
During the COVID-19 pandemic, we at Norris Family Grocers have taken steps to keep you and our staff safe.
We are open 07:30 – 21:00 (09:00 – 21:00 Sundays) 7 days a week and operating a 1 out, 1 in policy during busy times.

Local Products


Norris Family Grocers Delivery Information
Deliveries are available in the following areas
Niton, Whitwell, Chale, Godshill, St Lawrence, Ventnor
We only deliver Monday-Friday, to selected villages on allocated days.
NITON & WHITWELL DELIVERIES
Deliveries will be Monday, Tuesday, Thursday & Friday
Order by midday, at least one day before your required delivery.
CHALE
Deliveries will be Tuesday
Order by midday Monday
ST LAWRENCE
Deliveries to St Lawrence will be Thursday
Order by midday Wednesday
GODSHILL
Deliveries to Godshill will be Thursday
Order by midday Wednesday
VENTNOR
Deliveries to Ventnor will usually be Thursday
Order by midday Wednesday
SAME WEEK DELIVERY CUT-OFF DAY
All orders are welcomed to be sent in earlier than the above days and times. Any orders that are received after midday Thursday may have to roll over to the following week.
Shopping will be left in a box at your door/porch, we will knock the door to let you know your shopping is here. Your shopping will be in boxes or bags, whichever we have available.
MINIMUM SPEND
Minimum of £25 (ideally, but don’t panic, we will still deliver if we can) worth of GROCERIES before any alcohol, tobacco, lottery, etc is added on.
We will substitute all out of stocks with the closest available item, please state NO SUBS in the form below if you do not wish to receive an alternative.
PICKING & DELIVERY CHARGES
There will be a £3 picking charge for all deliveries
Niton, Whitwell £2 Delivery charge (total picking & delivery £5)
Chale, Godshill, St Lawrence, Ventnor £3 Delivery charge (total picking & delivery £6)
PAYMENTS
We will call for payment before goods leave the store, via debit, credit card over the phone
We will confirm back to you if we have a problem, this may not be straight away, but if you have received an auto-reply after you submitted this order, then we have got it. You may need to save us as a contact or check your spam/junk folder for the reply.
Lastly, we do not want to be entering your homes, we need to ‘keep our distance’ for the safety of all of us, you and us. We want to just deliver the groceries at the porch or entry door.
We know some customers are housebound, and perhaps cannot move easily, let alone carry shopping, rest assured we will do what we can, as safely as possible.
OUR SHOP IS OPEN
07:30 – 21:00 Monday – Saturday
09:00-21:00 Sunday
Order Form
Please complete the form below for your order with each individual item, size and quantity listed. This will make it smoother to process your transaction.
One of the team will call you for payment prior to delivery.
Customer Feedback
Please send us your feedback, whether this is about the website, Home Deliveries, product requests, a query about your shopping, or just a general enquiry, please let us know as we always looking for ways to improve!
Let’s take the worry out of shopping
01
Create your shopping list
02
Fill out the form
03
Receive your shopping
Opening Hours
During the coronavirus pandemic, our opening times are constantly being adjusted to keep up with demand.
Check back here before you shop.
Open 7 Days a Week
Monday 07:30 – 21:00
Tuesday 07:30 – 21:00
Wednesday 07:30 – 21:00
Thursday 07:30 – 21:00
Friday 07:30 – 21:00
Saturday 07:30 – 21:00
Sunday 09:00 – 21:00
Where to find us
Norris Family Grocers
Newport Road
Niton
Ventnor
PO38 2DB
Telephone
01983 730275
General Enquiries – [email protected]
Home Delivery Enquiries – [email protected]
Collection Enquiries – [email protected]
