• Welcome to Norris Family Grocers - Isle of Wight

  • OPEN 7 days a week | Telephone 01983 730275

Welcome to

Norris Family Grocers

With access to over 2000 Co-op products, alongside all your branded favourites, and of course including many Local products, we can offer you an extensive range of over 5000 products across Fresh Fruit & Veg, In-store Baked Bread & Cakes, Chilled Foods, Frozen Foods and Groceries.

We have many promotions available that change every 3 weeks which just adds to the value we can offer you when you shop Locally (We hope to have a selection of these visible on here soon)

Coronavirus COVID-19

During the COVID-19 pandemic, we at Norris Family Grocers have taken steps to keep you and our staff safe.

We are open 07:30 – 21:00 (09:00 – 21:00 Sundays) 7 days a week and operating a 1 out, 1 in policy during busy times.

Local Products

Norris Family Grocers Delivery Information

Deliveries are available in the following areas
Niton, Whitwell, Chale, Godshill, St Lawrence, Ventnor   

We only deliver Monday-Friday, to selected villages on allocated days.


Deliveries will be Monday, Tuesday, Thursday & Friday
Order by midday, at least one day before your required delivery.


Deliveries will be Tuesday
Order by midday Monday


Deliveries to St Lawrence will be Thursday
Order by midday Wednesday


Deliveries to Godshill will be Thursday
Order by midday Wednesday


Deliveries to Ventnor will usually be Thursday
Order by midday Wednesday


All orders are welcomed to be sent in earlier than the above days and times. Any orders that are received after midday Thursday may have to roll over to the following week.

Shopping will be left in a box at your door/porch, we will knock the door to let you know your shopping is here. Your shopping will be in boxes or bags, whichever we have available.


Minimum of £25 (ideally, but don’t panic, we will still deliver if we can) worth of GROCERIES before any alcohol, tobacco, lottery, etc is added on.

We will substitute all out of stocks with the closest available item, please state NO SUBS in the form below if you do not wish to receive an alternative.


There will be a £3 picking charge for all deliveries

Niton, Whitwell £2 Delivery charge (total picking & delivery £5)

Chale, Godshill, St Lawrence, Ventnor £3 Delivery charge (total picking & delivery £6)


We will call for payment before goods leave the store, via debit, credit card over the phone

We will confirm back to you if we have a problem, this may not be straight away, but if you have received an auto-reply after you submitted this order, then we have got it. You may need to save us as a contact or check your spam/junk folder for the reply.

Lastly, we do not want to be entering your homes, we need to ‘keep our distance’ for the safety of all of us, you and us. We want to just deliver the groceries at the porch or entry door.

We know some customers are housebound, and perhaps cannot move easily, let alone carry shopping, rest assured we will do what we can, as safely as possible.


07:30 – 21:00 Monday – Saturday
09:00-21:00 Sunday

You can also find us on Facebook

Order Form

Please complete the form below for your order with each individual item, size and quantity listed. This will make it smoother to process your transaction.

One of the team will call you for payment prior to delivery.

    Please note
    A £3 picking charge is required for both collections & deliveries.
    A £2 (Niton & Whitwell) or £3 (Chale, Godshill, St Lawrence & Ventnor) delivery charge will apply.

    Collection times are between 09:00 & 19:00 7 days a week as longs as the following criteria is met:
    Please note for same day collection, orders must be placed before 12:00 midday weekdays.
    Orders placed after this time will be made available for the following weekday.
    Orders for weekend collections MUST be made before 12:00 midday on Friday.
    Any orders after this time will not be processed until the following Monday.

    Your Order

    If you can type your order out, grouping categories together, e.g. chilled, frozen, grocery, fruit & veg, this is very helpful and would be greatly appreciated.
    More boxes will appear once you start typing.

    Hovis medium sliced white bread – 800g/large
    4 Pints of local semi-skimmed milk
    2 pints of Coop semi-skimmed milk
    12 large eggs
    8 bananas (green if possible)
    Item & Size
    Looks like you have filled all 50 allocated fields, if you need to add more, don't panic, just add any remaining items below.

    Customer Feedback

    Please send us your feedback, whether this is about the website, Home Deliveries, product requests, a query about your shopping, or just a general enquiry, please let us know as we always looking for ways to improve!

      Let’s take the worry out of shopping


      Create your shopping list


      Fill out the form


      Receive your shopping

      Opening Hours

      During the coronavirus pandemic, our opening times are constantly being adjusted to keep up with demand.

      Check back here before you shop.

      Open 7 Days a Week

      Monday 07:30 – 21:00
      Tuesday 07:30 – 21:00
      Wednesday 07:30 – 21:00
      Thursday 07:30 – 21:00
      Friday 07:30 – 21:00
      Saturday 07:30 – 21:00
      Sunday 09:00 – 21:00

      Where to find us

      Norris Family Grocers
      Newport Road
      PO38 2DB


      01983 730275


      General Enquiries – [email protected]

      Home Delivery Enquiries – [email protected]

      Collection Enquiries – [email protected]

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